PART I: Mapping the Field of Consulting to Nonprofits
INTRODUCTION: The Work of Nonprofit Consultants
1Oracles, Facilitators, and Point People:Demystifying Consultants to Nonprofits
PART II: Consultants' Drive to Customize
2No Cookie-Cutter Solutions:Consultants' Drive to Customize for Clients
3Data as Conversation-Starters:Consultants Defer to Client Knowledge
4How to Be a "Nonprofit Person" in Consulting: The Perils of Caring Too Much
PART III: The Unintended Consequences of Consulting
5Best Practices as Common Practices: Consultants Unintentionally Reproduce the Status Quo
6How Consultants Prioritize the Powerful: Funder and Stakeholder Influence
7A Soft Hand and Firm Advice: Perpetuating Hierarchies of Ideas
CONCLUSION: Staying the Course or Changing the System
Appendix: Reflection Guide for Practitioners
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